If you’ve ordered a product, don’t worry. We’re as excited to get it to you as you are to receive it, trust us!
Due to the level of fraud in the industry, it’s imperative that for all orders, manual screening is placed. Because of this, your order needs to be run through a series of checks by a human (imagine that!). It’s not possible to cover this 24×7 but we’re doing everything we can to get this ready for you.
Usually, orders are accepted and activated within 12 hours. If you don’t see your order activated within this period, please contact us, so that we can evaluate what happened and address the situation.